Critical Reflections
An academic review of project goals, team dynamics, and creative breakthroughs throughout the ICT500 module.
Project Goals: Evolution
Initial Targets
- arrow_right Isolate the core systemic causes behind low collection rates and public skepticism in Perlis.
- arrow_right Develop a framework to eliminate manual data entry errors and ledger delays for local Amils.
- arrow_right Create a centralized digital layout combining calculators, state tracking, and distribution parameters.
Final Outcomes
- check Identified 6 primary problem statements via a Fishbone diagram, focusing heavily on distribution transparency.
- check Designed a verified real-time data flow model to completely replace physical paperwork and tracking logs.
- check Constructed "Yakin Zakat"—an interactive UI system built using modular SCAMPER ideation strategies.
Group Dynamics & Metrics
group Collaboration Strategy
Me, Farhan and other 2 former members cross-examined user problems by analyzing multiple regional user personas ranging from an active local Amil secretary to student proxy payers. Tasks were systematically allocated across information gathering, process analysis, and interface design to ensure a thorough conceptual execution.
diversity_3 Explore Group 3 Portfolio arrow_forwardhandshake Conflict Resolution Protocol
Disagreements emerged regarding application features and the depth of transaction records. We resolved these discussions objectively by referencing the qualitative metrics gathered from our user empathy profiles, resulting in a system that balances institutional requirements with public validation needs.
Creative Cognitive Processes
Alleviating public doubt regarding allocation paths required moving beyond baseline calculation functions into structured structural updates using the SCAMPER method.
Initially, our configuration mimicked standard giving portals. By executing a cognitive reverse strategy, we shifted the paradigm from "Calculate then blind-pool Give" to a "Verify First, then Pledge" micro-sponsorship dashboard. This enables users to see explicit local needs, such as PPR medical supplies or back-to-school aid, before matching their calculated parameters to targeted recipients. We also modified static records into an interactive "Zakat Impact Journey" to track fund movements until delivery.
Furthermore, we adapted standard transaction configurations to feature localized, automatic parameters (such as the Perlis Fitrah rate of RM 7.00), reducing entry mistakes and simplifying complex data management for field administrators.